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How do I start or stop my PG&E service?

Please log in again. Start or stop service. If you’re an existing customer moving within PG&E’s service area, you can stop service on your current home and start service on your new home in a single transaction. In most cases, you can start or stop service on the same day you complete your request—or arrange for service up to 60 days in advance.

How do I contact PG&E customer service?

Then, call PG&E at 1-800-743-5000. Take care of tasks quickly and easily online. Pay your bill, start or stop service, get financial assistance and more. The options below will take you straight to your request.

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How do I Change my PG&E service address?

Go to Start Service. Select New to PG&E. Enter your name and identification. Enter your new service address. Then, pick a start date that falls within 60 days. Select your electric rate plan. Provide your contact information. Review your information and submit your request.

How do I start or stop my PG&E service?

Please log in again. Start or stop service. If you’re an existing customer moving within PG&E’s service area, you can stop service on your current home and start service on your new home in a single transaction. In most cases, you can start or stop service on the same day you complete your request—or arrange for service up to 60 days in advance.

How do I Change my PG&E service address?

Go to Start Service. Select New to PG&E. Enter your name and identification. Enter your new service address. Then, pick a start date that falls within 60 days. Select your electric rate plan. Provide your contact information. Review your information and submit your request.

How long does it take PG&E to stop service when moving?

If you’re an existing customer moving within PG&E’s service area, you can stop service on your current home and start service on your new home in a single transaction. In most cases, you can start or stop service on the same day you complete your request—or arrange for service up to 60 days in advance.

What happens if I move to a new location with PGE?

If you’re a PGE customer moving to a new location in our service territory, you can stop service at the old location and transfer service to the new location. Need to close your account?

How do I change the mailing address for my PG&E account?

Visit Your Account to change the mailing address where we send your monthly statement or other PG&E mail. NOTE: If your existing service address changes for any reason, such as a new ZIP Code being assigned, please let us know at 1-800-743-5000. If you’re moving to a new address, it’s easy to make an online request to transfer your PG&E service.

How do I make a service request with PG&E?

For the Visitor feature, enter your PG&E account number and the last four digits of your Social Security number OR your last name, zip code, and the last four digits of your Social Security number. Scroll down to Service Requests and select Start or Stop Service. If you have upcoming scheduled service requests, select Transfer Service.

Can I transfer my PG&E service to a new property?

– PG&E Help Center Can I transfer service to my new residential property? Yes, you can. Simply sign in to Your Account and follow these steps to transfer your service. Sign in to Your Account. If you are not registered for Your Account, you may use the Visitor feature by selecting Visitor on the Sign In screen.

How do I add a new business to my PG&E account?

Are you a current customer adding another business location to your PG&E account? Sign in to your online account to add the location. Enter your new service address. Then, pick a start date that falls within 60 days. Select your electric rate plan. Provide your contact information. Sign in now Opens in new Window.